Garmin smartwatches and fitness bands are facing a major outage globally. While the company has confirmed that the Garmin Connect app and website were down due to the outage, it hasn’t provided any further clarity. However, it is believed to be due to a ransomware attack that took place on July 23.
Garmin Connect, an app and website that works with the company’s popular line of fitness watches, remained out of service on Friday. The company had apologised for the disruption a day earlier, when it indicated the problem was more widespread and also affected its communications systems.
“We are currently experiencing an outage that affects Garmin.com and Garmin Connect,” the company said on its Twitter accounts and website. “This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience.”
We are currently experiencing an outage that affects Garmin Connect, and as a result, the Garmin Connect website and mobile app are down at this time. (1/2)
— Garmin (@Garmin) July 23, 2020
Fitness enthusiasts took to social media to vent their frustrations, with some saying they weren’t able to connect since Thursday. Garmin Connect lets users track workout data and share their running and cycling routes.
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